Refund Policy

Last Updated: October 2026

1. Overview & Operating Structure

This Refund Policy governs all product purchases and video training enrollments on the GovindRajbhar.com platform, operated under Prizen Business Services Pvt. Ltd. We strive to maintain transparent, fair, and ethical service standards for all our visitors and community members.

2. Order Cancellation Before Dispatch

Orders for physical products can be canceled prior to dispatch by contacting our customer support team with your Order ID. Once an order is handed over to our courier partners with an assigned AWB, standard return and refund terms apply.

3. Physical Products Return & Refund

Physical wellness products may be eligible for replacement or refund under the following terms:

• Damaged or Defective Items: If a product is received damaged or defective, report it to our support team within 48 hours of delivery with photographic proof.
• Incorrect Item Delivered: If an incorrect item was shipped, we will dispatch the correct item or issue a full refund upon verification.
• Unopened & Unused: Items must remain in their original unopened packaging and seal.

4. Digital & Video Training Courses

Because online educational courses grant immediate digital access to proprietary videos and learning resources, digital course enrollments are generally non-refundable once accessed. If you experience technical access issues, our support team will promptly assist you in restoring full access.

5. Non-Refundable Circumstances

Refunds will not be granted in cases where:

• The return window has elapsed beyond 48 hours after product delivery.
• A digital video training has already been accessed or completed.
• Incorrect contact or shipping address details were supplied by the customer.
• The product seal has been tampered with or opened for consumable items.

6. Processing Timelines

Approved refunds will be processed within 5 to 7 business days via the original payment method (UPI, bank transfer, or card) after administrative verification.

7. Contact Support

To request a refund or report a delivery issue, please reach out via: support@govindrajbhar.com | 9601993600