support@govindrajbhar.com +91 9601993600
जो हमारे पास आएंगे उन्हें निःशुल्क उपचार दिया जाएगा
Legal Policy

Privacy Policy

Last updated: April 2025  ·  GovindRajbhar Ayurvedic Health Care

GovindRajbhar Ayurvedic Health Care ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://govindrajbhar.com/ and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Personal Information you provide:

  • Name, mobile number, and email address during registration or contact form submission.
  • Shipping address, pincode, and state for order delivery.
  • Payment proof or UTR number for order verification.
  • Treatment booking details (name, health concern, mobile number).
  • KYC documents (government ID, address proof) for withdrawal requests.
  • Reviews, feedback, and support ticket content you voluntarily submit.

Information collected automatically:

  • IP address, browser type, device type, and operating system.
  • Pages visited, time spent, and referring URLs (via server logs).
  • Session data for maintaining your logged-in state.

2. How We Use Your Information

  • To process and deliver your orders and send shipping updates.
  • To send OTP verification for secure account access.
  • To contact you regarding your treatment booking, enquiry, or support ticket.
  • To calculate and credit referral commissions in your wallet.
  • To verify KYC for withdrawal eligibility.
  • To send important account and security notifications (no spam marketing).
  • To display your approved reviews on our website.
  • To improve our website, products, and user experience.
  • To comply with applicable Indian laws and regulations.

3. Cookies & Tracking

We use the following types of cookies:

  • Session cookies: Used to maintain your logged-in state. These expire when you close your browser.
  • CSRF tokens: Security cookies to prevent cross-site request forgery attacks.
  • Google AdSense: We may use Google AdSense to display advertisements. Google uses cookies (including the DoubleClick cookie) to serve ads based on your visits to this and other websites. You may opt out via Google Ads Settings.
  • Google Analytics: We may collect anonymized usage analytics. No personally identifiable information is transmitted to Google Analytics.

You can disable cookies in your browser settings. However, certain features like login and cart functionality may not work without cookies.

4. Data Security

We implement industry-standard security measures to protect your data:

  • Passwords are hashed using PHP's password_hash() with bcrypt — never stored in plain text.
  • All forms are protected with CSRF tokens to prevent unauthorized submissions.
  • All database queries use prepared statements to prevent SQL injection.
  • Session cookies are configured with HttpOnly and SameSite=Strict flags.
  • Payment screenshots are stored in protected folders not directly accessible via URL.
  • Our server uses HTTPS to encrypt all data in transit.

5. Data Sharing & Third Parties

We do NOT sell your personal data to any third party. We may share your information only in these limited cases:

  • Shiprocket: Shipping name, address, mobile, and pincode are shared with Shiprocket (our logistics partner) solely to deliver your order.
  • Google AdSense: If ads are displayed, Google may use cookies under their own privacy policy.
  • Legal Compliance: We may disclose your information if required by Indian law, a court order, or government authority.
  • Payment Processors: We do not store payment card details. UPI payment proof (screenshot) is stored only for order verification by our admin team.

6. Data Retention

  • Account data is retained for as long as your account is active.
  • Order data is retained for 7 years for accounting and tax compliance.
  • KYC documents are retained for 5 years as per Indian regulations.
  • Upon account deletion request, personal profile data is anonymized within 30 days.

7. Your Rights

  • Access: You can view your personal data by logging into your account dashboard.
  • Update: You can update your profile information at any time from your profile page.
  • Deletion: You can request deletion of your account and associated personal data by contacting us. Note that order history may be retained for legal compliance.
  • Opt-out: You can unsubscribe from any notifications by contacting us.

To exercise any of these rights, please email us at rakshaabhiyan@gmail.com.

8. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Medical Disclaimer

The information and Ayurvedic products on this website are for informational and complementary health support purposes only. They are NOT a substitute for professional medical advice, diagnosis, or treatment. Individual results may vary. Always consult a qualified healthcare professional for any medical condition. Do not disregard professional medical advice based solely on information from this website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your data rights, contact us: